Fact Check

Is Netflix Asking Users to Update Payment Information?

A popular phishing scam targets Netflix users.

by Dan Evon, Published Nov. 15, 2019


Image courtesy of Getty Images/Stock photo


Claim:
Netflix is contacting users and telling them to update their payment information, or their accounts will be canceled.
Rating:
Scam

About this rating


In November 2019, we received a few emails from readers alerting us that they had received an email from someone purporting to be from Netflix that asked them to update their payment information:

I believe there is a scam going around in regards to Netflix. My husband received a notice that something is wrong with our account and the link given doesn’t go to an actual Netflix website. They ask for all the profile information including a credit number and info. I checked the actual website and our account is in good standing and all the info is accurate.



By Dan Evon

Dan Evon is a former writer for Snopes.


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